It’s possible to sign the rental agreement electronically if you have a Finnish peronsal ID-number and bank details which you can use for e-identification (tupas-identification). If that is the case you will receive a link to your e-mail to the rental agreement.
The rental agreement can also be signed in person at the office, at the latest when you come to collect the keys. Remember to bring your ID!
You can collect the keys on the first weekday of the month at the beginning of the rental period (from 12.00 if nothing else is agreed on). The keys shall be collected from the office of Arcada Nova. In order to collect the keys, you should bring proof of a valid home insurance and be able to prove your identity.
In case you are not able to pick up the keys yourself, you can ask someone else to collect them for you. In that case you will need to inform Arcada Nova about this (by e-mail) with the person’s name and date of birth. The person who come to collect the keys must also be able to prove their identity.
When you move in, we recommend that you double check the apartment’s condition and cleanliness and inform the office of Arcada Nova of any faults. In Majstranden student accommodation, the old tenant moves out just before the new tenant moves in, and therefore mutual understanding is required. However, all accommodation is inspected after every tenant, and if any faults are noticed they are repaired as soon as possible.
Please note that the tenant is obliged to notify Arcada Nova of any faults they notice, no later than three weeks after moving in.
All faults that require technical repair of some sort must be reported in a fault report.
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